Contact Center Specialist

Unified Contact Center Solutions EngineerThe Unified Contact Center Solutions Engineer is responsible for the strategic planning, meticulous design, implementation, and proactive support of Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions.Key Responsibilities:Design, deploy, and maintain Unified UCCE and...

Cloud Contact Center Solutions EngineerThe role of the Cloud Contact Center Solutions Engineer involves designing and implementing cloud-based contact center solutions. This includes working closely with stakeholders to ensure the solution meets business outcomes and evolves with changing needs.Key Responsibilities:

Cisco Unified Contact Center Engineer Role OverviewThe primary objective of this role is to provide technical expertise in planning, designing, implementing, and supporting Cisco Unified Contact Center solutions.Key responsibilities include designing, deploying, and maintaining contact center infrastructure, developing interactive voice response (IVR)...

Job Title: Policy Center SpecialistAn organization is seeking a skilled Policy Center Specialist to configure, develop, and maintain the Policy Center application. The ideal candidate will have experience with Policy Center configuration and development, a strong understanding of structured query language (SQL) and data modeling, knowledge of Java, GOSU...

Job TitleDeveloping Policy Center Solutions: Skillful Design, Development, Configuration and Unit TestingMain Responsibilities:Gain in-depth knowledge of Policy Center Configuration and Integration.Collaborate with product teams and subject matter experts to design and develop approaches for configuration, effort estimation, and build of technical...

Unlock Growth through Digital TransformationIn today's market, technology adoption presents a unique duality. Clients are focused on cost containment while striving to modernize their digital storefronts and attract consumers and B2B customers.As a leading provider of modernization engineering services, we aim to deliver hypergrowth for our clients based on...

Telecom Operations ManagerJob Description:We are seeking a seasoned Telecom Operations Manager to lead our team in delivering exceptional customer experiences. This role will be responsible for designing, implementing, and managing telecommunication systems to drive business success.The ideal candidate will have a strong background in telecom operations,...

Job SummaryAvoidant Calling SpecialistWe are seeking highly motivated professionals to take on a challenging role in our outbound calling department. The successful candidate will be responsible for engaging with customers via phone calls, promoting products and services, and gathering required information.Cultivate meaningful relationships with US-based...

Job descriptionBelow is a detailed job description for a Cisco UCCE and CUCM Engineer specializing in contact center deployments, IVR self-service scripting, Nuance TTS/STT configuration, Cisco Cube configuration, Verint / NICE integrations and overall operations.Job Description: Cisco UCCE & CUCM EngineerRole OverviewThe engineer is responsible for the...

Senior Network Infrastructure SpecialistWe are seeking an experienced professional to design, implement and support advanced network infrastructure solutions.The ideal candidate will have hands-on experience with complex data center networks, ACI fabric management, virtualization and automation platforms.Design, implement and maintain ACI fabric-based SDN...