Avoidant Calling Specialist

2 weeks ago


Morādābād, Uttar Pradesh, India beBeeOutbound Full time ₹ 9,00,000 - ₹ 12,00,000

Job Summary

Avoidant Calling Specialist

We are seeking highly motivated professionals to take on a challenging role in our outbound calling department. The successful candidate will be responsible for engaging with customers via phone calls, promoting products and services, and gathering required information.

  • Cultivate meaningful relationships with US-based clients through proactive communication and exceptional interpersonal skills.
  • Evaluate daily, weekly, and monthly performance metrics to optimize call quality and conversion rates.
  • Handle objections professionally, escalating complex issues as necessary to ensure seamless customer experiences.
  • Collaborate with team leaders and quality analysts to develop strategies for improving call center operations.

Requirements:

  • Bachelor's degree or equivalent qualification.
  • 1–4 years of experience in outbound calling, preferably with US-based clients.
  • Excellent verbal communication and interpersonal skills.
  • Familiarity with CRM tools and call center software.
  • Goal-oriented professional with a positive attitude and strong work ethic.

Key Skills:

  • Strategic thinking and problem-solving abilities.
  • Effective time management and organizational skills.
  • Ability to work in a fast-paced environment.
  • Strong analytical and decision-making skills.


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