
Avoidant Calling Specialist
2 weeks ago
Job Summary
Avoidant Calling SpecialistWe are seeking highly motivated professionals to take on a challenging role in our outbound calling department. The successful candidate will be responsible for engaging with customers via phone calls, promoting products and services, and gathering required information.
- Cultivate meaningful relationships with US-based clients through proactive communication and exceptional interpersonal skills.
- Evaluate daily, weekly, and monthly performance metrics to optimize call quality and conversion rates.
- Handle objections professionally, escalating complex issues as necessary to ensure seamless customer experiences.
- Collaborate with team leaders and quality analysts to develop strategies for improving call center operations.
Requirements:
- Bachelor's degree or equivalent qualification.
- 1–4 years of experience in outbound calling, preferably with US-based clients.
- Excellent verbal communication and interpersonal skills.
- Familiarity with CRM tools and call center software.
- Goal-oriented professional with a positive attitude and strong work ethic.
Key Skills:
- Strategic thinking and problem-solving abilities.
- Effective time management and organizational skills.
- Ability to work in a fast-paced environment.
- Strong analytical and decision-making skills.
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