
High-Quality Documentation Specialist
4 days ago
Technical Documentation Specialist
\Create high-quality, user-friendly documentation for our products and services.
\Key Responsibilities:\- \
- Develop and maintain comprehensive guides, manuals, API docs, knowledge base articles, and process documentation.\
- Translate complex technical concepts into simple, clear content.\
- Collaborate with cross-functional teams to ensure accurate and up-to-date documentation.\
- Utilize tools like Markdown, Confluence, Git, and Adobe FrameMaker.\
- Stay up-to-date with industry trends and best practices in technical writing.\
- Provide feedback and suggestions for improvement on existing documentation.\
- Work closely with developers to understand product features and functionality.\
- Communicate effectively with stakeholders to gather requirements and provide updates.\
- Participate in continuous improvement initiatives to enhance the overall documentation experience.\
- Identify and implement opportunities to streamline documentation processes.\
- Support training and onboarding programs for new team members.\
- Develop a style guide for consistent formatting and tone throughout all documentation.\
- Ensure accessibility and compliance with regulatory requirements.\\[/ul]\Required Skills and Qualifications:\
- \
- Bachelor's degree in English, Technical Communication, Computer Science, Engineering, or related field.\
- 2–5 years of experience in technical writing or similar role.\
- Excellent written and verbal communication skills.\
- Strong understanding of software development processes and tools (Agile, Git, APIs, SDLC).\
- Experience working with documentation tools and platforms.\\[/ul
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