
Sales and Service Expert
2 weeks ago
The role of the Sales and Support Associate will be to provide top-notch customer service, manage and run crowdfunding campaigns, carry out sales and support tasks as directed, ensure consistent communication, and assist the Publisher in meeting deadlines.
- Respond promptly and effectively to inquiries from support tickets and wholesale customers.
- Manage and run crowdfunding campaigns.
- Carry out sales and support tasks as directed.
- Ensure consistent, detail-oriented communication and follow-through on all customer interactions.
- Assist the Publisher and avoid obstacles to productivity and meeting deadlines.
Software Proficiency: QuickBooks Online, Google Suite, Teamwork.com, Adobe Acrobat Sign, Adobe Creative Cloud, Inventory management tools (SKU Vault), Shipstation.
Qualifications: Bachelor's degree in Business, Communications, or a related field, Proven 5+ years of experience in sales or customer support roles, Strong communication skills, fluent in written and spoken English, Resilient, proactive, and highly organized with the ability to manage deadlines.
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