
Senior Program Manager
2 days ago
About Us:
We are a global leader with restaurants in over 100 countries, serving millions of customers daily.
We strive to stay ahead of customer needs and realize growth potential through our updated strategy.
Our relentless ambition has made us one of the world's leading corporations after almost 70 years.
We create positive impact every day by living our values centered on inclusivity, service, integrity, community, and family.
We lead through support of charities, initiatives, and projects.
We offer a hybrid work model providing flexibility, connecting employees with colleagues at state-of-the-art headquarters.
We are an equal opportunity employer committed to diversity.
We promote inclusive work environments creating feel-good moments for everyone.
Job Description:
The Program Management Director delivers program-wide insights supporting executive conversations and decisions across multiple initiatives.
This role involves monitoring program adoption and performance metrics, team collaboration and planning activities, and assisting with program governance and audience-based reporting.
Responsibilities:
- Governance & Metrics Support:
- Track Integrated PMO execution by monitoring key metrics and summarizing insights into executive-level readouts on regular cadence.
- Create updates to metrics dashboards within centralized project management tools.
- Log and monitor risks, dependencies, and issues, escalating as needed.
- Reporting & Planning Support:
- Support preparation and facilitation of integrated planning workshops and updates to the integrated plan.
- Prepare reporting packages for leadership meetings, such as company updates.
- Collaboration & Relationship Management:
- Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilities.
- Support Leads and PMs in understanding Integrated PMO ways of working, standards, and onboarding materials.
- Build and maintain strong working relationships with project managers to promote alignment and consistent delivery.
Qualifications:
- Bachelor's degree in related field required.
- Minimum 5 years of experience in project or program management.
- Familiarity with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint).
- Experience collecting and tracking risks, issues, and performance metrics.
- Experience with project management tools (e.g., Planview, Jira, Smartsheets).
- Experience with data visualization tools (PowerBI, Tableau).
- Ability to synthesize data into executive-level summaries and dashboards.
- Skilled in preparing leadership meeting materials and planning workshop content.
- Experience with storytelling through data.
- Detail-oriented.
Why Join Us?
- Be part of a purpose-driven organization that values innovation, inclusion, and impact.
- Work with a collaborative and supportive team across global markets.
- Enjoy competitive compensation, flexible work options, and continuous learning opportunities.
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