Strategic Operational Lead

4 days ago


Mysore, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Operational Excellence Leader

We are seeking an experienced professional to drive operational excellence at our IVF centers in Mysuru, India.

Key Responsibilities:

  • Develop and implement annual operating plans in line with corporate strategy
  • Oversee achievement of financial and operational targets
  • Monitor revenue, profitability, and team performance against defined key result areas (KRAs)
  • Lead cost optimization and compliance initiatives
  • Ensure effective SOP implementation, medical record management, and audit readiness
  • Act as an escalation point for operational issues and ensure medico-legal compliance
  • Liaise with sales and marketing teams for brand visibility in local markets
  • Coordinate monthly P&L with the corporate MIS team
  • Drive patient satisfaction, retention, and conversion metrics

Required Skills & Qualifications:

  • Strong leadership and people management skills
  • Proven ability to achieve financial targets (Revenue, EBITDA, Contribution Margin)
  • Customer satisfaction (NPS 90%) and retention focus
  • Excellent knowledge of compliance and medico-legal requirements
  • Process-driven with attention to detail

About Our Center:

Our center is one of South India's leading IVF chains and the third largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments supported by advanced technology and a patient-first approach.



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