Business Operations Manager

1 day ago


Kollam, Kerala, India beBeeRetail Full time ₹ 8,00,000 - ₹ 10,00,000
About Us

The Store Manager/Assistant Store Manager plays a pivotal role in overseeing store operations, ensuring seamless performance, and delivering exceptional customer service across multiple locations.

Key Responsibilities:
  • Lead store operations, team management, and performance monitoring to drive business growth.
  • Maintain accurate reports to track progress and stay on top of performance metrics.
  • Ensure optimal stock planning and availability to meet customer demands.
  • Adhere to standardized operating procedures to maintain efficiency and quality.
  • Deliver a diverse range of products and services that cater to customer needs.
  • Develop and implement effective visual merchandising strategies to enhance the shopping experience.
  • Stay up-to-date with market trends and intelligence to inform business decisions.
  • Facilitate regular team reviews and briefings to foster collaboration and communication.
  • Supervise deliveries and store audits to ensure compliance and accuracy.
  • Prioritize urgent matters and resolve conflicts efficiently.
  • Cultivate a positive work environment that encourages teamwork and innovation.
  • Lead by example with attention to detail and a commitment to excellence.
  • Foster strong communication and customer handling skills among team members.
  • Require experience working with premium brands or high-end retail stores.
  • Manage a team of 10+ members for at least 2-3 years.
  • Demonstrate proficiency in computer skills, especially report generation in Excel.
  • Exhibit excellent leadership, analytical, and problem-solving skills.
  • Showcase conflict resolution and strategic thinking abilities.
Requirements:
  • A minimum of 4+ years of relevant experience.
  • Excellent communication and customer service skills.
  • Confidence and presentability are essential.
  • Flexibility in working hours is required.
Preferred Qualifications:
  • Leadership and team management experience are highly valued.


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