Customer Solutions Specialist
1 week ago
We Deliver Excellence
Schindler Group is seeking a Customer Solutions Specialist to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the optimal performance of our equipment installations in your assigned territory.
Key Responsibilities:
- Execute periodic maintenance tasks as per agreed schedules and Schindler Safety and Quality standards.
- Respond promptly to customer calls and provide effective solutions to minimize downtime and callbacks.
- Identify opportunities to sell spare parts and components to customers, thereby generating revenue for the company.
- Collaborate with Field Service Branch (FSB) personnel to coordinate spare part requirements.
- Maintain high levels of customer satisfaction.
Location: Bangalore
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