Customer Solutions Specialist

1 week ago


Bengaluru, Karnataka, India Schindler Group Full time

We Deliver Excellence

Schindler Group is seeking a Customer Solutions Specialist to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the optimal performance of our equipment installations in your assigned territory.

Key Responsibilities:

  • Execute periodic maintenance tasks as per agreed schedules and Schindler Safety and Quality standards.
  • Respond promptly to customer calls and provide effective solutions to minimize downtime and callbacks.
  • Identify opportunities to sell spare parts and components to customers, thereby generating revenue for the company.
  • Collaborate with Field Service Branch (FSB) personnel to coordinate spare part requirements.
  • Maintain high levels of customer satisfaction.

Location: Bangalore



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