Contact Center Quality Assurance Specialist

4 days ago


Delhi, Delhi, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000

Key Responsibilities:

  • Quality Analyst

About the Position:

  • This position requires a strong understanding of quality assurance principles and their application in a contact center environment.

Main Tasks:

  • Monitoring interactions to identify areas for improvement.

Requirements:

  • Bachelor's degree in a related field or equivalent experience
  • Minimum 3 years of quality assurance experience in a contact center environment
  • Excellent communication and interpersonal skills

Essential Skills:

  • English language proficiency
  • Auditing and evaluation techniques

Benefits:

  • The opportunity to work with a dynamic team and contribute to our company's mission.


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