Customer Experience Specialist

2 days ago

Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 48,00,000 - ₹ 72,00,000

Customer Service Representative

This is a dynamic role that requires excellent communication skills and the ability to work with customers effectively.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat.

  • Resolve customer complaints and issues efficiently while ensuring customer satisfaction.

  • Provide accurate responses to customer queries, ensuring clear communication across multiple platforms.

  • Collaborate with cross-functional teams to ensure customers have a smooth experience.

  • Build and maintain strong customer relationships by understanding their needs and offering tailored solutions.

  • Use problem-solving and decision-making skills to handle customer concerns and find solutions efficiently.

Requirements – Skills, Abilities, and Knowledge

  • Graduation in any field.

  • 1-3 years of experience in customer service, preferably in the e-commerce sector.

  • Proven experience in customer service or a related field.

  • Excellent verbal and written communication skills.

  • Strong problem-solving and decision-making abilities.

  • Proficient in using customer service software and other relevant tools.

  • Commitment to delivering exceptional customer service with a positive attitude.

  • Customer Experience Specialist

    6 days ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various channels.This is an excellent opportunity to work with a premium brand and make a meaningful impact on...

  • Customer Experience Specialist

    6 days ago

    Agra, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 1,20,000 - ₹ 1,50,000

    Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer support unit, you will play a vital role in delivering exceptional service and building strong relationships with our customers.Key Responsibilities:Provide prompt and effective solutions to customer inquiriesHandle customer...

  • Customer Experience Specialist

    2 hours ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Experience SpecialistWe are seeking a skilled and dedicated individual to join our team as a Customer Experience Specialist.The successful candidate will be responsible for providing exceptional support to clients, ensuring their needs are met with efficiency and professionalism.Provide 24X7 support to clients through our help desk team.Utilize...

  • Customer Experience Leader

    5 days ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Senior CX Solutions SpecialistWe are seeking a seasoned Senior CX Solutions Specialist to join our team at Custobiz LLP. This is an exciting opportunity for a customer-centric professional with deep expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities.Key Responsibilities:Providing expert-level support for Genesys Cloud, AWS Connect, and CX...

  • Customer Experience Specialist

    6 days ago

    Agra, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 35,00,000 - ₹ 45,00,000

    Unlock a new career path as a Sales & Customer Experience Professional. Ecomous accelerates the growth of direct-to-consumer brands across various niches.About the RoleThis role focuses on crafting exceptional customer experiences through proactive communication and issue resolution. You will be responsible for handling customer inquiries, resolving issues...

  • Customer Experience Specialist

    5 days ago

    Agra, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Overview:The role involves tracking and managing customer experience through proactive communication, including calls, surveys, and WhatsAppKey responsibilities include working cross-departmental and on cross-functional projects to enhance customer purchase and delivery experiencesKey qualities required for the position include a customer-first attitude,...

  • Customer Experience Specialist

    2 hours ago

    Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 27,000

    The ideal candidate is a people person who thrives in resolving customer issues proactively and efficiently.Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. This role involves engaging with customers through phone calls, addressing their queries and concerns, and providing accurate and knowledgeable responses...

  • Exceptional Customer Experience Representative

    2 hours ago

    Agra, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,08,000 - ₹ 1,80,000

    Customer Support Specialist OpportunityRole SummaryWe are seeking a highly skilled customer support specialist to join our team. As the primary point of contact for our users, you will be responsible for delivering exceptional support experiences and ensuring seamless assistance and quick resolutions to user queries.Key ResponsibilitiesRespond to customer...

  • User Experience Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 45,00,000 - ₹ 85,00,000

    Job TitleCustomer Support Specialist with strong problem-solving and communication skills required to provide exceptional user experiences through prompt and empathetic support.Key Responsibilities:Respond to customer inquiries via chat, calls, and email regarding app usage, account issues, payments, and services.Provide guidance and support for users...

  • Customer Support Specialist

    1 day ago

    Agra, Uttar Pradesh, India beBeeCommunication Full time ₹ 15,000 - ₹ 19,000

    Customer Support SpecialistWe are looking for a skilled Customer Support Specialist to join our team, working in alignment with U.S. time zones.Why Work with Us?Complimentary Night Shift Cab DropSubsidized MealsFreshers WelcomeSupportive Work CultureThe ideal candidate will possess excellent English communication skills and be comfortable with night...