
Healthcare Business Solutions Strategist
2 weeks ago
Transforming Healthcare through Strategic Design
- We are seeking a seasoned business analysis professional with extensive experience in the health insurance sector, ideally 5 years or more. They should also have a deep understanding of healthcare business operations, distribution channels, products, and technology systems.
- The ideal candidate will possess end-to-end knowledge of the health insurance business, including distribution, products, and operations processes, as well as technology systems.
- Strong analytical skills are required to convert high-level processes into detailed business requirement documents.
- A proven track record of delivering significant insurance system implementations is essential.
- Expertise in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations is crucial.
- Effective collaboration and communication skills are necessary to work across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to deliver impactful solutions.
- Empathy and user motivation understanding are key qualities for this role, along with expertise in User Research, Processes for creating Personas, and Customer Journey mapping.
- To design and develop business solutions that meet the needs of our clients in the health insurance sector.
- Collaborate with cross-functional teams to ensure seamless delivery of solutions.
- Develop and maintain strong relationships with stakeholders to drive successful project outcomes.
- Stay up-to-date with industry trends and best practices to continually improve services.
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