Customer Service Team Member

3 weeks ago


Noida, Uttar Pradesh, India ResoPro Training Services Full time
Customer Service Role

Location: Noida

Salary: 6 LPA

Job Type: Full-time

Duration: 5 days working

About the Job

As a Customer Service Executive at ResoPro Training Services, you will be responsible for providing exceptional customer experience via phone.

Key Responsibilities

  • Assist customers with inquiries, account-related concerns, and banking transactions.
  • Provide accurate and efficient resolution of customer issues.
  • Maintain up-to-date knowledge of banking products and services.
  • Document interactions and transactions for record-keeping purposes.
  • Collaborate with team members to achieve performance goals.

Requirements

  • High school diploma or equivalent; college degree preferred.
  • Prior experience in US/UK Banking Process.
  • Exceptional communication skills and ability to empathize with customers.
  • Basic computer proficiency and ability to navigate software applications.

What We Offer

  • Competitive salary and performance-based incentives.
  • Comprehensive training and ongoing professional development.
  • Opportunity to work in a collaborative and inclusive work environment.
  • Employee benefits, including health insurance and other plans.

We are looking for candidates with prior experience in US/UK Banking Process and a passion for delivering exceptional customer experience.



  • Noida, Uttar Pradesh, India Speed Global Solutions Full time

    Job DescriptionCompany OverviewSpeed Global Solutions is a leading provider of customer support and data management services. Our goal is to deliver seamless and efficient solutions that drive business success for our clients.Job OverviewWe are seeking a Customer Service Representative to join our team in Noida. This is a full-time, fresher level position...


  • Noida, Uttar Pradesh, India Indian Manpower Services Full time

    Delivering Exceptional Customer ServiceAs a key member of the Indian Manpower Services team, the Customer Service Team Lead plays a vital role in ensuring that our clients receive the highest level of service. Key responsibilities include:Providing solutions and initiatives to improve customer experienceEnsuring high customer satisfaction levels to retain...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    Role Summary We are seeking a highly skilled and experienced Customer Service Team Lead to lead our team of customer service representatives at Axis Bank. As a Customer Service Team Lead, you will be responsible for managing a team of customer service executives, ensuring that they provide excellent customer service and meet performance targets. You will...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Team Lead role at Axis Bank is responsible for overseeing a team of service executives and ensuring total customer satisfaction on every interaction handled by the team.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer satisfaction on every...


  • Noida, Uttar Pradesh, India VisionaryHire Full time

    About the Role:VisionaryHire is seeking a skilled Sales and Customer Support Professional to join our team. As a key member of our sales team, you will be responsible for conducting sales calls to potential clients, building and maintaining customer relationships, and achieving and exceeding sales targets.Responsibilities:Conducting sales calls to potential...

  • Sales Team Member

    3 weeks ago


    Noida, Uttar Pradesh, India Hewink Full time

    Job Description:Hewink seeks a highly motivated Sales Team Member to join our team.Key Responsibilities:Make outbound sales calls to potential customers.Develop and maintain relationships with existing customers.Achieve monthly sales targets.Collaborate with the marketing team to generate leads.Provide excellent customer service and resolve any customer...

  • IT Sales Team Member

    3 weeks ago


    Noida, Uttar Pradesh, India Proffus Pvt. Ltd Full time

    Job Title: IT Sales AssociateOverview:As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities in the IT service industry.Key Responsibilities:1. Develop and execute sales strategies to attract new clients and customers.2. Work closely with senior team members to identify and manage sales risks.3....


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Team Lead - Voice is responsible for managing a team of service executives and coaches to ensure total customer satisfaction on every interaction handled by the team and curb any escalations.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer...


  • Noida, Uttar Pradesh, India Indian Manpower Services Full time

    Key ResponsibilitiesAs a Customer Service Team Lead at Indian Manpower Services, you will be responsible for ensuring high customer satisfaction levels to retain customers.Key tasks include managing daily complaints, ensuring timely resolution, and handling escalated cases.Additionally, you will be responsible for monitoring and enhancing the overall...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Team Lead - Voice is responsible for managing a team of service executives and ensuring total customer satisfaction on every interaction handled by the team.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer satisfaction on every interaction...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Team Lead will be responsible for managing a team of service executives and coaching to ensure total customer satisfaction on every interaction handled by the team and curb any escalations.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer...


  • Noida, Uttar Pradesh, India Axis Bank Full time

    About the RoleThe Customer Service Team Lead - Voice is responsible for managing a team of service executives and coaches to ensure total customer satisfaction on every interaction handled by the team and curb any escalations.Key ResponsibilitiesManaging a team of 15-20 inbound Client Service Executives and 1 Client Service CoachEnsuring total customer...


  • Noida, Uttar Pradesh, India EMPLOYMENT MANTRAS Full time

    Customer Service Team Lead Job DescriptionAt EMPLOYMENT MANTRAS, we are seeking a highly skilled Customer Service Team Lead to manage a team of representatives offering exceptional customer support.Key Responsibilities:Oversee the customer service process to ensure seamless interactions with customers.Manage a team of representatives to provide top-notch...

  • Sales Team Member

    3 weeks ago


    Noida, Uttar Pradesh, India Trezi Full time

    Overview:Trezi is looking for a Sales Team Member to support our sales team in various aspects of sales operations.This role is crucial in contributing to our overall sales strategy and executing sales activities.Main Responsibilities:Assist in identifying potential customers and generating leads.Support the sales team in day-to-day activities.Conduct market...

  • Executive Team Member

    2 weeks ago


    Noida, Uttar Pradesh, India exl Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Process Lead to join our team at EXL. As a key member of our operations team, you will be responsible for ensuring the highest level of customer service and process excellence.Develop and implement process improvements to enhance customer service and reduce customer effort.Collaborate with...

  • Cabin Crew Member

    3 weeks ago


    Greater Noida, Uttar Pradesh, India Titan Jet Care Service privet limited Full time

    Job Summary:Titan Jet Care Service privet limited is seeking a highly skilled and experienced Cabin Crew Member to join our team. As a Cabin Crew Member, you will play a critical role in ensuring the safety and comfort of our passengers during flights. You will be responsible for delivering exceptional customer service and maintaining a secure cabin...


  • Noida, Uttar Pradesh, India EMPLOYMENT MANTRAS Full time

    Job Title: CCEJob Description: We are looking for a highly skilled and experienced CCE to join our team.Responsibilities:Team Management: Manage a team of representatives offering customer support.Customer Service Process: Oversee the customer service process to ensure high-quality service delivery.Problem Resolution: Resolve customer complaints brought to...


  • Noida, Uttar Pradesh, India Aurionpro ∞ ToshiAutomatic Systems Pvt. Ltd. Full time

    Customer Support Executive Job DescriptionAurionpro ∞ ToshiAutomatic Systems Pvt. Ltd. seeks a skilled Customer Support Executive to manage a team of representatives delivering exceptional customer service and after-sales support.Key ResponsibilitiesLead a team of customer support representatives, fostering a positive working environment and encouraging...

  • Kitchen Team Member

    3 weeks ago


    Noida, Uttar Pradesh, India Caterspoint Full time

    Caterspoint Job DescriptionJob Title: Kitchen Team MemberJob Summary: We are seeking a highly organized and detail-oriented Kitchen Team Member to join our team at Caterspoint. As a Kitchen Team Member, you will play a crucial role in ensuring the smooth operation of our kitchen.Main Responsibilities:Mise Planning Assistance: Assist in the mise planning...


  • Noida, Uttar Pradesh, India ResoPro Training Services Full time

    Job Overview:ResoPro Training Services seeks an experienced Customer Service Executive to join our team in Noida, India. This role involves handling customer inquiries, resolving issues efficiently, and maintaining a positive customer experience.Key Responsibilities:Provide accurate and timely assistance to customers via phone regarding account-related...