Customer Experience Solution Strategist

4 days ago


Mysore, Karnataka, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 35,00,000
Customer Experience Solutions Expert

We are seeking a seasoned professional to lead our customer-centric initiatives.

  • Mandatory Skills:
    • A strong understanding of contact centre technologies and customer journeys.
    • Expertise in UI/UX design principles for customer-facing platforms.
    • Proven experience in analysing and improving customer experiences.
    • Ability to map, analyse, and improve customer interactions using insights and data.

Technical Requirements:

  • Proficiency in Genesys Cloud, AWS Connect, and Google CCAI.
  • Strong analytical skills with QlikSense, Looker, and Genesys Copilot.
  • Excellent problem-solving skills with Nice CX.

What We Offer:

  • Opportunity to work with leading CX technologies across global enterprises.
  • Exposure to innovative projects in the Contact Center and Customer Experience domain.
  • Flexible, remote-friendly work culture.


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