Customer-Centric Solution Strategist

7 days ago

Mysore, Karnataka, India beBeeSolution Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

We are seeking a highly skilled and customer-focused Product Solutions Manager to bridge the gap between our customers' needs and our product development teams.

This role is central to ensuring our solutions deliver maximum value to clients – particularly in government sectors – while aligning with our product vision and strategic priorities.

Key Responsibilities
  • Lead customer workshops to capture needs, constraints, operational context, and success criteria.
  • Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
Solution Design & Proposal Support
  • Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to client needs and priorities.
  • Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
Issue Management & Continuous Improvement
  • Review and assess Change Requests for feasibility, impact, and alignment with the product roadmap.
  • Help prioritize customer requests in partnership with Product Management and R&D, balancing customer value with delivery capacity.
Product Expertise & Cross-Team Collaboration
  • Maintain deep product knowledge, staying current with capabilities, roadmap developments, and technical architecture.
  • You should have the most comprehensive knowledge regarding how to use the product, as you would need to be capable of delivering operational and methodology training for the customers.

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