Enterprise Jira Administrator Leader

8 hours ago

Thiruvananthapuram, Kerala, India beBeeAdministrator Full time ₹ 12,00,000 - ₹ 16,00,000

Job Opportunity:

Jira Administrator Lead

We are seeking an experienced professional to lead our Jira environment.

This role requires a deep understanding of Jira administration, governance, integrations, and best practices for enterprise-level implementations.

Key Responsibilities:

  • Manage the administration, configuration, and customization of Jira Software, Jira Service Management, and Confluence.
  • Design, implement, and maintain Jira projects, workflows, schemes, custom fields, permissions, and notifications.
  • Collaborate with stakeholders to gather requirements and translate them into scalable Jira solutions.
  • Establish standards and best practices for Jira usage across the organization.
  • Control user access, roles, and security settings in line with organizational policies.
  • Monitor Jira system performance, conduct regular health checks, and manage upgrades or migrations.
  • Integrate Jira with other enterprise tools and platforms (e.g., Slack, GitHub, Jenkins, ServiceNow).
  • Develop dashboards, reports, and metrics to support leadership and operational teams.
  • Mentor and guide junior Jira administrators or support staff.
  • Work closely with IT, DevOps, and business teams to ensure seamless Jira adoption and usage.

Required Skills & Qualifications:

  • A minimum of 7 years of experience in Jira administration, with at least 2 years in a lead or senior role.
  • Strong knowledge of Jira Software (Cloud and/or Data Center) and Confluence administration.
  • Proven experience designing complex workflows, schemes, and automation rules.
  • Hands-on experience with Jira integrations, APIs, and add-ons/marketplace apps.

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