Voice Process Associate

Job Title: Transactional Quality Manager/International Voice Process">We are seeking a highly skilled and experienced Transactional Quality Manager to lead our international voice process.">As a key member of our team, you will be responsible for driving continuous improvement in transaction quality and delivery, managing call quality and client-related...

Job Opportunity: US Voice Process Appointment SchedulerWe are seeking a skilled and motivated Appointment Scheduler to join our team. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.Main Responsibilities:Conduct...

Process Training Manager PositionWe are seeking an experienced and highly skilled Process Training Manager to lead our international voice process. The successful candidate will have a strong background in training and development, with a minimum of one year experience as a Training Manager or Deputy Manager Training in an international BPO.Key...

Lead Voice Operations ManagerThis is a senior management role that oversees daily delivery, manages performance metrics (AHT, CSAT, FCR, SLA), and drives process improvements while ensuring client satisfaction and compliance.Oversee voice operations across multiple teams/projectsManage KPIs and ensure SLA adherenceSupervise Team Leads, Trainers, and...

DESCRIPTIONAt Amazon we are working to be the most customer-centric company on earth and to grow in a global e-commerce environment with great selection at best prices We are seeking candidates who will be responsible for monitoring pricing parameters and audit operations where they will be responsible for identifying products through continuous audit The...

Remote Voice Recording ProjectWe are seeking skilled voice recording specialists to participate in a remote project. The task involves recording short phrases with names in various environments using our iOS app.Job Responsibilities:Record phrases with names (e.g., "Hi, John" or "Can you help me, Sarah?").Each phrase will be recorded three times per distance...

UCCE Engineer Job DescriptionWe are seeking a highly skilled UCCE Engineer to join our team. The successful candidate will be responsible for providing technical support and expertise on Cisco UCCE/UCCX/PCCE solutions and related technologies.The ideal candidate will have extensive knowledge of Cisco ICM/CCMP/CVP/CUIC and troubleshooting, as well as...

Job Title:Senior Process AssociateAbout the RoleWe are seeking an experienced professional to fill a Senior Process Associate position. This role offers a unique opportunity for growth and development in a dynamic environment.Work collaboratively with cross-functional teams to achieve business objectives.Develop and implement process improvements to increase...

Job Title:Operations Associate SpecialistRole Overview:We are seeking a skilled and detail-oriented Operations Associate Specialist to join our team. As an Operations Associate Specialist, you will be responsible for performing back-end operations in the US Mortgage domain.This role requires strong communication and critical thinking skills to ensure...

Financial Associate Role OverviewThis role involves performing a range of financial activities, including accounts payable and receivable processing, invoice verification, and expense management.Key responsibilities include:Processing financial transactions in a timely and accurate manner.Verifying invoices and ensuring all necessary documentation is...