Lead International Voice Process

Process Training Manager PositionWe are seeking an experienced and highly skilled Process Training Manager to lead our international voice process. The successful candidate will have a strong background in training and development, with a minimum of one year experience as a Training Manager or Deputy Manager Training in an international BPO.Key...

Our organization is seeking an experienced Voice Process Associate to provide top-notch customer support for our US-based clients.Job Summary:We are looking for a skilled professional with excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

Lead Voice Operations ManagerThis is a senior management role that oversees daily delivery, manages performance metrics (AHT, CSAT, FCR, SLA), and drives process improvements while ensuring client satisfaction and compliance.Oversee voice operations across multiple teams/projectsManage KPIs and ensure SLA adherenceSupervise Team Leads, Trainers, and...

Job Opportunity: US Voice Process Appointment SchedulerWe are seeking a skilled and motivated Appointment Scheduler to join our team. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.Main Responsibilities:Conduct...

Effective communication skills in English are essential for this role.A leading edtech firm is seeking a Voice Support Specialist to join our team on a night shift.The ideal candidate will possess strong spoken English skills, be comfortable with US shift timings, and have high energy levels.Key responsibilities include updating CRM systems, making daily...

Remote Voice Recording ProjectWe are seeking skilled voice recording specialists to participate in a remote project. The task involves recording short phrases with names in various environments using our iOS app.Job Responsibilities:Record phrases with names (e.g., "Hi, John" or "Can you help me, Sarah?").Each phrase will be recorded three times per distance...

Job Description:We are seeking an experienced International Business Development Lead to drive growth in key markets.Responsibilities:IDentify and secure new international clients for spices, processed food, and agri-products in the Middle East, Russia, Indonesia, Singapore, Malaysia, Dubai, Sri Lanka, and Australia.Maintain strong relationships with key...

UCCE Engineer Job DescriptionWe are seeking a highly skilled UCCE Engineer to join our team. The successful candidate will be responsible for providing technical support and expertise on Cisco UCCE/UCCX/PCCE solutions and related technologies.The ideal candidate will have extensive knowledge of Cisco ICM/CCMP/CVP/CUIC and troubleshooting, as well as...

A brief introduction about our company: Integration International is a Digital Transformation Solutions organization that is a one-stop hub for end-to-end touchpoints of the business life cycle. With a team of highly skilled professionals and a comprehensive network of resources, we have been helping clients achieve exemplary turnarounds and transform their...

Job OverviewAbout the Role:This is a leadership position responsible for overseeing day-to-day operations of voice processes, including inbound, outbound, and customer support.The ideal candidate will have experience in managing teams to meet performance metrics and SLAs.Key Responsibilities:Maintain high-quality call handling, customer satisfaction, and...