Executive Team Lead

1 week ago

Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Senior Manager

We are seeking an accomplished Senior Manager to lead our team in processing new business and end-to-end policy servicing for group business. The successful candidate will be responsible for coordinating with sales and actuarial teams, issuing policies, and resolving customer and intermediary queries.

Main Responsibilities:

  • Coordinate with Sales and Actuarial teams for closure of individual Group processes
  • Accomplish issuance of policies and resolution of customer and intermediary queries
  • Ensure that an efficient, effective, professional and courteous service is provided to intermediaries and customers
  • Ensure that established procedures are compiled with in a consistent manner, and contribute to the introduction of improvements whenever possible
  • Implement and maintain agreed quality and quantity controls, which will aid proactive management and the anticipation of problems
  • Supervise and train an effective team that is able to meet the business needs of the company as they grow with time
  • Coordinate with finance for reconciliation of policy account balance
  • Lead transformation and digitization of group business

Qualifications & Experience:

  • MBA/ ACII with a minimum of 8 – 10 years' experience gained in customer Services or Operations Department
  • Associate of Insurance Institute will be added advantage
  • Good experience of operations in the financial services industry
  • Experience within the Group Operation department of an Insurance company is a must
  • Experience in data processing to deliver operational efficiency
  • Computer skills in using databases and office management software including word processors and spreadsheets
  • Strong leadership, team building and influencing skills

Benefits: We offer competitive salaries and benefits packages.

We value: Strong communication and interpersonal skills, ability to work under pressure and adapt quickly to change.

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