
Senior Customer Relationship Specialist
1 day ago
We are seeking a skilled Key Account Development Professional to join our team. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with key customers.
Job Description:
- Develop and manage relationships with key customers to increase revenue and customer loyalty.
- Identify new business opportunities and negotiate contracts and agreements with key customers.
- Collaborate with internal teams to ensure customer needs are met.
- Monitor and analyze customer feedback to identify areas of improvement.
- Manage and resolve customer complaints and issues.
- Stay up-to-date with industry trends, competition, and market changes.
- Achieve sales targets and report on sales activities and progress.
Ideal Candidate Profile:
- Strong interpersonal and communication skills.
- A proven track record of successfully managing key accounts.
- Experience in sales and customer relationship management.
- A deep understanding of the industry and market is also desirable.
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