Senior Customer Advocate

2 days ago


Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000
Customer Service Representative

We are seeking a dedicated and enthusiastic customer service professional to join our team. This full-time junior-level position requires candidates to have 1 to 3 years of relevant experience.

Key Responsibilities:

  • Provide exceptional service and address any inquiries or concerns customers may have
  • Utilize expertise in footwear to guide customers in making informed purchasing decisions
  • Maintain a thorough knowledge of product offerings and current promotions to enhance sales
  • Handle sales operations and ensure smooth running of store activities on a day-to-day basis
  • Work closely with the team to achieve sales targets and improve the overall customer experience

Requirements:

  • Strong background in customer service, ensuring excellent communication and satisfaction
  • Proven experience in footwear sales and knowledge of the retail environment is essential
  • Experience in sales operations, effectively managing daily retail activities and maximizing store efficiency
  • Genuine enthusiasm for helping customers and a proactive approach to resolving their concerns
  • Ability to handle customer queries and provide solutions in a timely and professional manner
  • Excellent verbal and written communication skills, adaptable to a fast-paced retail environment


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