
Chief Customer Advocate
4 days ago
We are seeking a highly motivated and experienced Relationship Manager to join our team at Codingal. The successful candidate will be responsible for retention, renewals, and referrals of students, engaging with customers via calls and messages, and achieving monthly targets in a competitive environment.
Key Responsibilities:
- Responsible for the retention, renewals, and referrals of the student
- Engage and preserve existing customers and cultivate profitable relationships
- Interact with customers via calls and messages
- Achieve monthly targets in a highly performance-driven, competitive environment
- Maintain feedback from parents and ensure proper action is taken in time
Required Skills and Qualifications:
- Proficiency in English communication and written skills is mandatory
- Computer Science or technical background preferred, but not mandatory
- Prior experience in Edtech B2C sales is preferred (min 6 months)
- Exceptional communicator and influencer who can deliver a sales pitch like a charm and maintain healthy customer relationships
- Result-driven with experience in an extremely target-centric job
- Self-learner with a high grasping ability and can learn about the product & services within 2 days
Benefits:
- A collaborative, mission-driven team culture
- Career growth opportunities
About Us:
We empower students to build apps, games, websites, and AI-powered projects. Our mission is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists.
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