Chief ServiceNow Architect

6 days ago

Kollam, Kerala, India beBeeServicenow Full time ₹ 16,80,000 - ₹ 24,34,000

Job Title: ServiceNow Technical Lead

Overview:

This role involves overseeing a team of technical professionals, responsible for managing incoming work, assigning tasks, and serving as the primary point of contact to ensure customer needs are met.

Key Responsibilities:

  • Work Management: Prioritize, organize, and manage ServiceNow-related tasks, ensuring timely delivery.
  • Task Assignment: Allocate tasks to team members based on skillsets, workload, and project requirements to optimize team performance and meet deadlines.
  • Customer Engagement: Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.
  • Team Leadership: Mentor and guide team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.
  • ServiceNow Expertise: Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.
  • Process Improvement: Identify opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.
  • Reporting and Metrics: Track team performance, monitor KPIs, and provide regular reports to stakeholders on project status, team productivity, and service delivery.
  • Issue Resolution: Escalate and resolve complex technical or customer issues, ensuring minimal disruption to service delivery.

Qualifications:

  • Education: Bachelor's degree in computer science or related field (or equivalent experience).
  • Experience:
  • 5+ years of experience working with ServiceNow platform (ITSM, ITOM, HR, or other modules).
  • 2+ years in a leadership or team lead role, managing technical teams.
  • Proven experience in customer-facing roles, with strong communication skills.
  • Certifications: ServiceNow Certified System Administrator (required); additional certifications preferred.
  • Technical Skills:
  • Proficiency in ServiceNow configuration, customization, and administration.
  • Familiarity with ITIL processes.
  • Knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs.
  • Soft Skills:
  • Strong leadership and team management abilities.
  • Excellent verbal and written communication skills.
  • Problem-solving mindset with ability to prioritize and multitask in a fast-paced environment.

  • IT Solutions Architect

    2 days ago

    Kollam, Kerala, India beBeeSolution Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Senior IT Solutions ArchitectWe are seeking a seasoned ServiceNow architect to design and implement cutting-edge solutions that cater to our complex IT needs.Key Responsibilities:ServiceNow Architecture: Design and implement robust ServiceNow architectures that meet our business requirements.Integration Development: Develop seamless integrations between...

  • Expert ServiceNow Solution Architect

    2 days ago

    Kollam, Kerala, India beBeeServiceNow Full time ₹ 18,00,000 - ₹ 22,00,000

    Job TitleDelivering ServiceNow SolutionsKey ResponsibilitiesConduct workshops, interviews and meetings to understand and document business requirements and functional needs.Design and implement tailored solutions using the ServiceNow core platform security performance and compliance.Identify gaps between existing processes and desired future-state processes...

  • Solutions Architect

    3 days ago

    Kollam, Kerala, India beBeeServiceNow Full time ₹ 1,20,00,000 - ₹ 2,25,00,000

    As a seasoned expert in ServiceNow IT Operations Management (ITOM), we are seeking a highly skilled individual to join our team as an OTM Solution Architect. The ideal candidate will possess a deep understanding of the ServiceNow platform and have experience working with enterprise-wide, multi-tier environments.Key Responsibilities:Implement Midserver...

  • Chief Architect

    3 days ago

    Kollam, Kerala, India beBeeEngineer Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Job Title: Chief ArchitectAs a seasoned technology leader, you will oversee the design and implementation of AI Agent platforms, ensuring they are scalable, efficient, and aligned with our architectural vision. You will lead cross-functional teams to deliver complex projects and take ownership of the product lifecycle.Responsibilities:Design and implement AI...

  • Chief Technology Strategist

    3 days ago

    Kollam, Kerala, India beBeeEnterprise Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Enterprise Architect RoleWe are seeking a seasoned Enterprise Architect to lead the development and implementation of our technology strategy.Key Responsibilities:Platform Architecture & Roadmap: Define and maintain the enterprise-wide platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business...

  • Expert ServiceNow OTM Solution Consultant

    3 days ago

    Kollam, Kerala, India beBeeOperational Full time ₹ 12,75,200 - ₹ 25,10,400

    Job Title: ServiceNow- OTM Solution ConsultantWe are seeking a skilled IT professional to fill the position of ServiceNow OTM Solution Consultant. This role requires expertise in implementing ServiceNow configuration, including CMDB, Discovery, and Service Graph Connector.The ideal candidate will possess a strong understanding of Networking concepts, DMZ...

  • Chief Security Architect

    3 days ago

    Kollam, Kerala, India beBeeSecurity Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Chief Security ArchitectAbout the Role:We are seeking an experienced and highly skilled Chief Security Architect to lead our security efforts. As a key member of our team, you will be responsible for developing and implementing comprehensive security strategies that protect our assets and ensure business continuity.You will work closely with...

  • Senior Business Solutions Engineer

    2 days ago

    Kollam, Kerala, India beBeeServiceNow Full time ₹ 30,00,000 - ₹ 35,00,000

    Key Responsibilities:As a ServiceNow Solution Architect, you will engage with stakeholders to understand user stories and determine requirements.Design and implement solutions after thorough analysis, ensuring seamless handover to the development team for implementation.Provide guidance on configuration vs customization, focusing on solutions that remain...

  • Senior Solutions Architect

    4 days ago

    Kollam, Kerala, India beBeeSystemAdministrator Full time ₹ 13,00,000 - ₹ 25,00,000

    Job Summary:The ideal candidate will be responsible for designing, implementing and maintaining scalable solutions across Compliance and Risk domains. This includes leveraging technical knowledge to develop business partner strategies that meet expectations.Key Responsibilities:Developing and implementing comprehensive plans to address compliance and risk...

  • Chief Cloud Application Developer

    2 days ago

    Kollam, Kerala, India beBeeCloudEngineer Full time ₹ 1,80,00,000 - ₹ 2,00,00,000

    Cloud Engineer RoleWe are a dynamic company that empowers businesses to scale with top global talent.Job DescriptionOur organization seeks an experienced engineer with expertise in cloud platforms, container orchestration, and application support. The ideal candidate will have hands-on experience with Kubernetes, Java-based applications, and cloud...