Billing and Financial Services Coordinator

4 days ago

Ellore, Andhra Pradesh, India beBeeCollections Full time ₹ 9,00,000 - ₹ 12,15,000
Job Title:

Accounts and Billing Collections Associate

Job Summary:

This position involves providing support for the billing and accounts receivable functions.

The ideal candidate will be responsible for preparing accurate invoices, following up on payments, matching receipts to invoices, and keeping records ready for audits.

Key Responsibilities:
  • Billing and Invoicing: Generate monthly invoices for subscriptions and usage, attach usage reports, and issue corrected invoices or credit notes after approvals.
  • Collections: Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team. Support simple payment plans after internal approval.
  • Cash Application and Reconciliations: Download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
  • Taxes and Compliance: Help create GST compliant invoices, manage e-invoicing and e-invoice reference numbers, verify TDS details and collect certificates.
  • Usage and Partner Pass-Throughs: Collate monthly usage from systems and partner portals, match partner costs to customer billing, and flag any gaps that affect margins.
  • Reporting and Month-End Close: Update weekly reports on collections health, aging of unpaid invoices, and open disputes. Prepare month-end schedules, including lists of unapplied cash and disputes.
  • Purchase Orders and Customer Portals: Track purchase order status and balances, upload invoices and back-ups to customer portals, and resolve any rejections.
  • Customer Setup and Renewals: Maintain customer master data, prepare renewal pro-formas, and ensure invoices are released on time.
  • Processes and Systems: Keep standard operating procedures current, raise data issues in the CRM or billing system, and keep folders structured and audit-ready.
  • Collaboration: Work with Sales and Customer Success on purchase orders, renewals, and disputes; coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.
Required Skills and Qualifications:
  • Graduation required; finance specialisation preferred
  • 0-2 years in billing, accounts receivable, or collections (internships count)
  • Basic understanding of invoicing, GST, e-invoicing, and TDS is a plus
  • Strong Excel/Google Sheets skills; comfortable using accounting tools and a customer relationship management system
  • Clear written and verbal communication; firm yet customer-friendly approach to collections
  • Detail-oriented, organised, dependable, and eager to learn
Tools:

Excel or Google Sheets; Stripe; government e-invoice portal; Salesforce or another customer relationship management system

Success Metrics:
  • On-time billing and invoice accuracy
  • Percentage of payments collected by due dates; average days taken to collect payments
  • Aging of unpaid invoices (especially those pending over 60-90 days)
  • Number of disputes and the time taken to resolve them
  • Amount of receipts not yet matched to invoices, cleared within the agreed timeline

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