Airport Operations Specialist
3 days ago
At Flying Zone Academy, we are seeking a skilled and dedicated Airport Ground Staff to assist passengers with check-in procedures, baggage handling, and boarding.
Key Responsibilities:- Provide information about flight schedules, delays, and airport services.
- Ensure compliance with safety regulations.
- Manage passenger inquiries and complaints.
- Excellent customer service and interpersonal skills.
- Knowledge of airline operations and procedures.
- Proficient in handling passenger data and managing check-in systems.
- Strong problem-solving and conflict resolution skills.
- Effective communication skills in English and local languages.
- Ability to work in a fast-paced environment and handle stress efficiently.
- Flexibility to work in shifts, including nights, weekends, and holidays.
- Basic IT and computer skills.
- Prior experience in airport operations or customer service is a plus.
- High school diploma or equivalent required, Bachelor's degree preferred.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
We welcome applications from all qualified candidates.
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