Fashion Retail Sales Expert
2 weeks ago
Job Role: Fashion Consultant / Senior Fashion Consultant
Job Location: Bangalore (Nexus Shantiniketan, Galleria Mall, Orion Mall, Lulu Mall, Vijayanagar, Indranagar)
Job Description:
At GIVA, we are seeking a skilled Retail Sales Representative to provide exceptional customer service and meet sales targets.
Responsibilities:
Greet and direct customers with a smile and a helpful attitude.
Provide accurate information about our products and services, including features, pricing, and after-sales support.
Answer customers' questions about specific products and offer suggestions to meet their needs.
Conduct price and feature comparisons to facilitate informed purchasing decisions.
Cross-sell and up-sell products to increase sales revenue.
Ensure that racks are fully stocked and visually appealing, coordinating with the Retail Team as needed.
Manage returns of merchandise in a fair and efficient manner.
Coordinate with the Retail Sales Representatives team to deliver exceptional customer service, particularly during peak periods.
Inform customers about discounts and special offers to enhance their shopping experience.
Report customer feedback, daily sales details, and customer walk-ins to the team, staying up-to-date with new products and services.
Act as a liaison between our offline stores and the corporate office, addressing any operational or logistical concerns.
Requirements:
Proven work experience as a Retail Sales Representative, Sales Associate, or similar role.
Understanding of the retail sales process, including inventory management and customer service.
Familiarity with consumer behavior patterns and local market trends.
Basic analytical skills to track sales performance and identify areas for improvement.
Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
Ability to work in a fast-paced environment and adapt to changing situations.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Familiarity with the local language to effectively communicate with customers and colleagues.
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