Senior Client Engagement Specialist

1 week ago


Jaipur, Rajasthan, India beBeeRelationship Full time ₹ 1,20,00,000 - ₹ 2,50,00,000

Job Opportunity:

We are seeking a seasoned Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for cultivating and maintaining long-term relationships with our clients.

Key Responsibilities:

  • Develop and maintain long-term relationships with clients through regular communication and tailored solutions.
  • Serve as a trusted advisor by understanding client requirements and offering relevant services.
  • Manage client accounts efficiently to ensure timely resolution of queries and concerns.
  • Identify opportunities to upsell or cross-sell services products that align with client needs.
  • Conduct regular follow-ups and client meetings to guarantee service satisfaction.
  • Coordinate with internal teams to facilitate smooth service delivery.
  • Maintain accurate records of client communications and transactions.
  • Monitor market trends and competitor activities to stay ahead in the industry.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in a client-facing or relationship management role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Able to work under pressure and manage multiple accounts simultaneously.
  • Familiarity with CRM software and MS Office suite.


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