Senior Client Engagement Specialist

2 days ago

Jaipur, Rajasthan, India beBeeDigitalMarketing Full time ₹ 15,00,000 - ₹ 25,00,000
Key Account Manager Position

We are seeking a highly skilled professional to manage top-tier client relationships and lead the execution of strategic digital campaigns.

This is a senior-level role that demands commercial acumen, creative thinking, and a deep understanding of digital marketing trends.

Key Responsibilities
  • Client Relationship Management:
    • Act as the primary liaison for key clients, nurturing strong and lasting partnerships.
    • Maintain high levels of client satisfaction through clear communication, transparency, and timely delivery.
  • Campaign Planning & Execution:
    • Lead the full lifecycle of campaigns from brief to brainstorm, strategy to reporting.
    • Work cross-functionally with internal teams to drive campaign execution.
  • Strategic Consulting & Brand Stewardship:
    • Deliver strategic guidance backed by industry trends and insights to help clients meet their marketing objectives.
    • Ensure all campaigns align with the client's voice, positioning, and market narrative.
  • Performance Monitoring & Reporting:
    • Monitor campaign KPIs using tools like Google Analytics and Meta Suite.
    • Analyze results to deliver actionable insights and clear next steps to improve campaign outcomes.
  • Revenue Growth & Account Expansion:
    • Identify upsell opportunities within existing accounts.
    • Collaborate with the new business team to pitch ideas and renew or expand contracts.
  • Team Collaboration & Leadership:
    • Be the internal voice of the client, aligning teams and managing expectations.
    • Mentor junior account executives, sharing best practices and leadership guidance.
  • Crisis Management & Problem Solving:
    • Tackle challenges head-on, maintaining professionalism under pressure.
    • Stay adaptable and proactive in a dynamic environment.
    Requirements
    • Bachelor's degree in Marketing, Communications, Business, or a related field.
    • Minimum 2+ years of account management experience in a digital/creative agency.
    • Proven ability to manage high-stakes clients and complex campaigns.
    • Solid understanding of digital marketing and content creation.
    • Strong verbal and written communication skills.
    • Proficiency in tools like Google Workspace, MS Office, Meta Ads Manager, Google Analytics, and project trackers.

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