Axis Bank Support Team Member
3 weeks ago
The Support Team at Axis Bank plays a crucial role in ensuring the smooth functioning of our operations. Their primary responsibility is to scrutinize the contents of Orders/Notices received from statutory authorities, coordinate with branches, IT, and other departments, and seek clarifications from concerned departments.
Key Responsibilities
- Ensure timely closure of cases in the Statutory Notice Portal by the branches
- Handle notices received at BBO-CO through offline mode
- Respond promptly to orders/notices of statutory authorities received from branches
- Analyze cases and share the negative list with OCLM for further scrutiny
- Coordinate with branches, CPL, Circle BBO, IT, and statutory teams
- Follow up on the retrieval of AOF and KYC documents, vouchers, etc. from various branches/departments and closure of interactions raised in the Statutory Notice Portal
Qualifications:
For success in this role, candidates should possess the following:
- Graduate/Postgraduate from a recognized institute
- 2-5 years of relevant work experience
Role Proficiencies:
For the successful execution of this job, candidates should possess the following skills:
- Knowledge of industry and product trends
- Knowledge of regulatory guidelines and norms
- Good communication (both verbal and written) skills
- Ability to handle pressure and meet deadlines
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