Axis Bank Support Team Member

3 weeks ago


Chennai, Tamil Nadu, India Axis Bank Full time

The Support Team at Axis Bank plays a crucial role in ensuring the smooth functioning of our operations. Their primary responsibility is to scrutinize the contents of Orders/Notices received from statutory authorities, coordinate with branches, IT, and other departments, and seek clarifications from concerned departments.

Key Responsibilities

  1. Ensure timely closure of cases in the Statutory Notice Portal by the branches
  2. Handle notices received at BBO-CO through offline mode
  3. Respond promptly to orders/notices of statutory authorities received from branches
  4. Analyze cases and share the negative list with OCLM for further scrutiny
  5. Coordinate with branches, CPL, Circle BBO, IT, and statutory teams
  6. Follow up on the retrieval of AOF and KYC documents, vouchers, etc. from various branches/departments and closure of interactions raised in the Statutory Notice Portal

Qualifications:

For success in this role, candidates should possess the following:

  1. Graduate/Postgraduate from a recognized institute
  2. 2-5 years of relevant work experience

Role Proficiencies:

For the successful execution of this job, candidates should possess the following skills:

  1. Knowledge of industry and product trends
  2. Knowledge of regulatory guidelines and norms
  3. Good communication (both verbal and written) skills
  4. Ability to handle pressure and meet deadlines


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