Expert Technical Support

7 days ago

Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000
IT Support Specialist

Delivering exceptional support and service is at the heart of our IT operations. As a key member of our team, you will play a pivotal role in ensuring the smooth operation of our capital markets applications.

Key Responsibilities
  • Lead the delivery and support of capital markets applications, ensuring high availability and performance.
  • Manage FIX session setup, monitoring, and troubleshooting across trading platforms.
  • Oversee OMS (Order Management System) configuration and order flow monitoring.
  • Coordinate regulatory and client reporting using SSRS, SSIS, and SQL-based tools.
  • Drive release management and change control processes for production environments.
  • Implement and maintain monitoring tools (e.g., ITRS Geneos) and job scheduling tools (e.g., Control-M, Cisco Tidal).
  • Develop automation scripts using Python, Shell, Bash, and Perl to streamline operations.
  • Perform disaster recovery testing and support infrastructure migrations (e.g., Red Hat).
  • Collaborate with cross-functional teams including front office, middle office, and infrastructure teams.
  • Provide mentorship and guidance to junior team members and offshore support teams.

We are dedicated to creating an environment where your potential can flourish, your voice matters, and your work has real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best - both personally and professionally.

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