Process Transformation Leader

3 days ago


Cochin, Kerala, India beBeeTransition Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Lead Transition Specialist

This role involves overseeing transitions across the global footprint. The ideal candidate should possess in-depth knowledge of transition processes and be able to ensure their success.

The resource will also lead new business pursuits (RFPs) to develop customized solutions. They will take over the transitions of a specific client engagement as the Lead when an opportunity translates into new business.

Key Responsibilities:
  • Execute end-to-end transitions with accountability.
  • Collaborate closely with clients on onsite projects.
  • Provide assessment and recommendations on process improvement and offshoring feasibility.
  • Interact extensively with business users, senior management, and IT personnel.
  • Ensure consistent service delivery during client engagements.
  • Drive business development in select accounts.
Requirements:
  • 10+ years of experience in BPO environments.
  • 3+ years of BPO experience in transitions.
  • Hands-on experience in migrating processes.
  • Program Management experience of small to medium-sized engagements.
  • A valid US or UK Visa is preferred.


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