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Chief Customer Engagement Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 8,00,000
Customer Experience Role Overview

This position focuses on delivering exceptional customer service and support via multiple channels, including phone, email, and chat. The ideal candidate will have a positive attitude, strong communication skills, and the ability to work in a dynamic environment.

The primary responsibility of this role is to engage with customers, provide solutions to enhance satisfaction, and maintain accurate records of all interactions.

  • Key areas of focus include resolving inquiries with empathy and expertise, while also providing tailored solutions to meet customer needs.
Required Skills and Qualifications
  • Fresh graduates or recent degree holders from any stream are encouraged to apply.
  • Excellent English language communication skills are essential for this role.
  • A calm, professional demeanor, and a positive attitude are crucial for success in this position.
  • Candidates should be eager to learn, grow, and excel in their careers.
  • Ability to adapt to US shifts, including night shifts as required.