Senior System Operations Specialist

About the Role

As a Senior Site Reliability Engineer, you will play a key part in ensuring our technology infrastructure operates seamlessly and efficiently. You will be responsible for maintaining and enhancing Terraform scripts for various tools such as DBT Cloud, GitHub, etc.

You will work directly with our Provision Tool and related infra tooling, automating environment setup, deployments, and key rotation practices. This will involve collaborating with our team to ensure seamless operations, handling AWS IAM, RSA key management, and 1Password Vault usage.

To succeed in this role, understanding customer requirements, solutions, and project KPIs is essential. You will implement various development, testing, automation tools, and IT infrastructure, setting up tools and required infrastructure.

Defining and setting development, test, release, update, and support processes for DevOps operation is a critical aspect of this job. You will have the technical skill to review, verify, and validate the software code developed in the project.

Troubleshooting techniques and coordinating bug fixes with developers are also important responsibilities. Monitoring processes during the entire lifecycle and updating or creating new processes for improvement in a lean manner is another key task.

Planning and building automated processes where possible is an ongoing process. Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management is also crucial.

Selecting and deploying CI/CD tools and pipelines, building continuous integration, continuous development, and constant deployment pipelines (CI/CD Pipeline) for various technologies and platforms are additional responsibilities.

Mentoring and guiding team members on DevOps collaboration, monitoring and measuring customer experience and KPIs, planning team structure, activities, and involvement in project management activities are also part of this role.

Coordination and communication within the team and with customers, managing stakeholders and external interfaces, and managing periodic reporting on progress to management and customer are final responsibilities.

This role requires a highly responsible individual to work with financial domain customers, ensuring high-quality services and support.

• 6+ years of experience in software engineering
• Experience with chaos engineering or resilience testing
• Experience in multi-cloud or hybrid environments
• Ability to write clear runbooks and do postmortems
• Exposure to Snowflake, FiveTran, DBT Cloud
• Exposure to other data-intensive or distributed systems (Kafka, Cassandra, etc.)
• Contributions to improving SRE practices (e.g., error budgets, blameless postmortems)
• Experience with AWS
• Experience with containerization & Orchestration: Docker, Kubernetes, Helm
• Experience with Infrastructure as Code (IaC): Terraform, Ansible, Cloud Formation
• Typical SRE responsibilities: programming/scripting, networking basics (DNS, LB/ELB, TCP/IP, VPN/VPC), CI/CD (GitHub/Gitlab)
• Strong Linux background
• Thorough knowledge in DevOps practices and concepts
• Hands on skills in CI/CD tools such as Jenkins, ArgoCD (Cloud Native CI/CD tools), etc. Hands-on experience with configuration automation tools such as Ansible
• Experience in cloud native tools and technologies including Docker and Kubernetes
• Experience in test automation tools and mechanisms such as JMeter, Newman, etc.
• Experience with infrastructure automation tools such as Terraform
• Experience with application monitoring tools such as Elasticsearch/Kibana, Prometheus, etc.
• Knowledge and experience in at least one development language (Java or .NET)
• Scripting knowledge in python/shell etc. with experience on Linux/Windows
• Team player
• Ability to communicate effectively with different project stakeholders