Strategic Account Manager

6 days ago


India beBeeRetention Full time ₹ 5,00,000 - ₹ 8,00,000
Customer Retention Specialist Role

This is a six-month contract position with a global technology leader.

  • We seek a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages.

This role involves contacting customers whose trials have expired, facilitating purchases, processing orders, and addressing customer inquiries and concerns.

The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be results-driven.

Benefits of this role include:

  • Opportunity to work with a leading global technology company
  • Chance to develop skills in customer retention and account management
  • Collaborative and dynamic work environment

Required skills and qualifications include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Results-driven and goal-oriented
  • Strong problem-solving and analytical skills

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