ServiceNow Platform Manager

1 day ago

Noida, Uttar Pradesh, India beBeeService Full time US$ 1,50,000 - US$ 1,70,000
Job Title:

ServiceNow Application Specialist

Overview:

We are seeking an experienced ServiceNow administrator to perform day-to-day tasks, maintain platform stability, and support users.

Main Responsibilities:
  • Platform Maintenance: Ensure usability and stability across environments.
  • Configuration: Set up and configure ServiceNow applications according to business needs.
  • Customization: Develop custom scripts, workflows, and integrations using JavaScript, Web Services, HTML, and CSS.
  • Incident Management: Handle incidents, problems, and change requests related to the ServiceNow platform.
  • Data Management: Manage the Configuration Management Database (CMDB) and ensure data integrity.
  • Upgrades and Patching: Perform regular updates, patches, and code migrations.
  • Documentation: Create and maintain process documentation for team members and users.
  • User Support: Provide technical support and training to end-users.
Required Skills:
  • Deep understanding of ServiceNow architecture, modules, and functionalities.
  • Familiarity with ITIL processes and best practices.
  • Knowledge of web technologies, database management, and integration methods.
  • Experience with scripting languages, web development, and integration technologies.
  • Ability to manage projects, prioritize tasks, and meet deadlines.
Preferred Qualifications:
  • ITIL certification and ServiceNow Administrator certification.
  • Additional ServiceNow training or certifications.
  • Proficiency in JavaScript, HTML, CSS, and familiarity with Agile/Scrum methodologies.
Benefits:

We offer a stimulating work environment, opportunities for growth, and recognition for employee contributions. If you're passionate about technology and collaboration, consider this role as a ServiceNow Application Specialist.

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