
Excellent Customer Support Professional Wanted
7 days ago
Job Overview
">We are seeking a highly skilled professional to provide business-critical support to customers worldwide. As a Customer Support Engineer, you will be responsible for delivering exceptional customer experiences through effective communication and technical expertise.
">Key Responsibilities:
">- Communication and Interpersonal Skills: Utilize strong communication skills to interact effectively with customers, gathering information quickly and explaining customer responsibilities in resolving issues.
- Troubleshooting and Technical Aptitude: Demonstrate troubleshooting skills and possess technical understanding of commerce platform concepts and procedures, including online services and billing systems processes.
- Cross-Team Collaboration: Collaborate with cross-functional teams to ensure seamless delivery of support services.
- Exploratory Learning: Develop an understanding of the Azure Platform and architecture through exploratory learning skills.
Requirements:
">- English Communication: Excellent spoken and written English communication skills.
- Technical Understanding: Strong technical understanding of commerce platform concepts, procedures, and processes.
- Azure Platform: Sufficient technical aptitude to develop an understanding of the Azure Platform and architecture.
About Our Company
">Our company is a leading global technology consulting and services company dedicated to delivering innovative solutions to its clients.
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