Customer Support Expert

16 hours ago


Tiruchi, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

Our team seeks a highly skilled Technical Support Professional to provide exceptional customer support.

Key Responsibilities:

  • Respond to customer inquiries with empathy and professionalism, utilizing exceptional judgement and problem-solving skills to deliver consistent solutions.
  • Develop and maintain in-depth knowledge of our products and services to ensure seamless troubleshooting and issue resolution.
  • Document all interactions and resolutions with meticulous detail to improve efficiency and reduce repeat issues.
  • Prioritize continuous learning and skill development to stay ahead of industry trends and technological advancements.

Mandatory Skills:

  • Demonstrated proficiency in written and verbal communication, with the ability to effectively convey complex information to diverse audiences.
  • Honesty, integrity, and a genuine desire to help others are essential qualities for success in this role.
  • A proven track record of self-improvement, growth mindset, and adaptability is necessary to thrive in our fast-paced environment.
  • Superior analytical and problem-solving skills, with the ability to approach challenges with logic and creativity.
  • Excellent time management and organizational skills, with the ability to work independently with minimal supervision.

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Electronics, or related field.
  • At least 2 years of experience in technical support, preferably in a customer-facing role.
  • Demonstrated ability to work effectively in a 24/7 rotational shift environment, with flexibility to adapt to changing schedules.
  • Experience with hybrid work models and ability to work independently with minimal supervision.


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