Customer Relations Expert

1 week ago


Tiruchi, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

Job Overview

A key position in our organization is available for a Customer Service Specialist.

The ideal candidate will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and maintaining phone etiquette on a daily basis.

This role involves handling customer support, providing assistance, and enhancing customer experience.

We are seeking a highly skilled individual who can effectively handle customer interactions and provide solutions to their queries.

Responsibilities:

  • Customer Support: Handle customer inquiries, resolve issues, and ensure customer satisfaction.
  • Phone Etiquette: Maintain professional phone demeanor, answer calls, and respond to customer queries.
  • Enhance Customer Experience: Provide personalized service, resolve complaints, and exceed customer expectations.

Requirements:

  • Candidate Profile: Excellent communication skills, problem-solving abilities, and multitasking skills.
  • Qualifications: Bachelor's degree in a related field or equivalent experience.
  • Skills: Customer service skills, customer satisfaction skills, phone etiquette, and excellent interpersonal skills.

Why Work with Us:

We offer a dynamic work environment, opportunities for growth, and a chance to make a difference in the lives of our customers. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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