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Customer Service Excellence Ambassador
3 weeks ago
Our ideal candidate is a proactive and result-driven professional who can handle customer inquiries, resolve issues efficiently, and improve overall customer satisfaction.
- Key Responsibilities:
- Handle customer calls, follow up regularly, and resolve issues via various channels
- Collect and analyze customer feedback to improve overall satisfaction
- Manage logistics and order management efficiently
- Work collaboratively as part of a team
Requirements:
- Excellent customer service skills, problem-solving abilities, and interpersonal skills
- Strong communication skills, both verbal and written
- Experience in handling customer inquiries and resolving issues effectively
- Ability to collect, analyze, and act on customer feedback
- Proficiency in Microsoft Excel and ability to grasp logistics and order management
- Attention to detail and ability to work well in a team
Benefits:
- A dynamic work environment with opportunities for growth and development
- A competitive salary package
We believe in providing our customers with an exceptional experience. If you're passionate about delivering great customer service and have a strong commitment to quality, we'd love to hear from you.
