
US Healthcare Consultant
1 day ago
We are a global medical concierge platform helping patients access trusted hospitals and doctors worldwide.
Role Overview:
We seek experienced BPO executives with a clear American accent to join our patient experience team. Your role will involve first-touch calls, follow-ups, and empathetic support for international patients seeking medical care.
Key Responsibilities:
* Make outbound and attend inbound calls from patients abroad
* Understand patient needs and share information about doctors, hospitals, and treatment journeys
* Manage follow-ups, update CRM systems, and coordinate with case managers
Requirements:
* 1 to 3 years of customer service experience with international calling
* Strong fluency in English with a natural American accent
Why Join Our Team?
* Competitive salary with performance-based incentives
* Opportunity to grow into patient success or coordination roles
* Be part of a purpose-driven brand helping real patients across the world
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