Senior Program Manager
6 days ago
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About Zycus: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Job Description: We are seeking a highly experienced Program Manager - ERP Implementation to join our team. The successful candidate will have domain expertise and at least 10-15 years of experience in end-to-end implementation of eprocurement software.
Key Responsibilities:
• Manage stakeholder relationships by effectively coordinating with internal and external stakeholders.
• Drive Continuous Improvement programs in Professional Services as per the Programs laid down by Management and Center of Excellence teams.
• Lead and manage multiple challenging projects, catering to diverse industry verticals and geographical locations.
• Conduct kick-off meetings to establish project objectives, deliverables, and expectations.
• Track project progress and ensure timely delivery, evaluating time, cost, and quality parameters, while efficiently managing change requests.
• Draft and obtain sign-off on Statements of Work (SOW) with customers.
• Provide guidance and direction to the project team, facilitating weekly project status review meetings with both the team and customers.
• Identify and mitigate project risks, both internally and externally.
• Follow established processes, provide regular updates, and conduct one-on-one sessions with the team to foster effective project management practices and continuous learning.
• Efficiently resolve client/internal issues related to processed data or software.
• Travel to customer locations periodically for requirements gathering, project status updates, and action planning.
• Develop comprehensive project planning documents for sign-off.
• Foster a collaborative environment by enabling brainstorming sessions to explore innovative approaches.
• Ensure effective resource planning for project deliverables.
Requirements:
• Hands-on experience in project management role and delivering multiple and complex projects (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C)
• 10-15 years experience in End to End Implementation Project Management role is must
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions
About Us: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization. You get to work and deal with our global customers. Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
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