Senior IT Program Manager

4 weeks ago


Bengaluru, Karnataka, India LTIMindtree Full time
Job Summary

We are seeking a highly experienced Senior IT Program Manager to lead our Cisco CX programs in managed services mode.

The ideal candidate will have a strong background in project management, with a minimum of 12 years of experience managing complex IT infrastructure projects.

Key Responsibilities
  • Manage IT infrastructure projects from start to completion, including the resolution of escalated project issues.
  • Creation of project schedules and plans with financial resource and material requirements.
  • Lead teams of 50 to 100 people and manage partner delivery and commercials.
  • Experience in contract Change Management process and technical knowledge on Cisco hardware and software.
  • Agile project management and experience in managing IT Infra projects Cisco Tech program management.
Requirements
  • 12 years of project management experience managing Cisco CX programs in managed services mode.
  • Experience in managing IT Infra projects Cisco Tech program management.
  • Hands-on experience on Cisco tech BPO work.
  • Experience in end-to-end project management of complex projects spanning for more than a year.
  • Ability to work during weekends if required for maintenance migration activities handling escalations etc.
Desired Skills
  • Good to have or value add to this role: Agile project management, Telcom Service Provider Infrastructure experience is preferred, Technical knowledge on Cisco hardware and software.
  • Experience in contract Change Management process and managing Partner delivery and commercials.
  • Hands-on experience in Microsoft Project Jira Rally.


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