Senior IT Program Manager
4 weeks ago
We are seeking a highly skilled Senior Program Manager to join our IT team at Mercedes-Benz Research and Development India Private Limited. As a Senior Program Manager, you will be responsible for leading and managing IT projects, ensuring timely delivery, and maintaining high-quality standards.
Key Responsibilities:- IT Architecture design and technical validation for business IT requirements
- Implementing project plans within preset budgets and deadlines, and holding review meetings to monitor progress
- Leading, mentoring, and monitoring the performance of team members to ensure efficiency in process operations and meeting of individual and group targets
- Accountable for Service/Infra Design and build (Capacity, Continuity, Availability, Incident, Problem, Change, Configuration)
- Manage Core Infra which comprises of Servers, Storage, Backup, Restore, Network, Virtualization, HPCC, and Data Centre
- Project Management for improvement and extension projects
- Experience in Service Portfolio Mgmt for the IT Operations
- Strong Business relationship mgmt. and enabling business and engineering team for addressing their IT requirements/challenges/issues
- Performance Testing and Benchmarking Infrastructure components based on project needs
- Demand and Capacity management and planning, designing, developing, and maintenance of various Server environments (Prod, Dev, Test etc.)
- Responsible for Service Level Mgmt (Service level requirements (SLR), SLA monitoring (SLAM), service level improvement (SIP), service review (SR))
- Identification, transition, and implementation of IT infrastructure operation and services
- Financial Mgmt for building and running the IT Operations
- Software Asset Management (License Optimization, Process improvements & Governance)
- Bachelor of Engineering or equivalent with + years of experience
- ITIL V4.0, High performance computing, Software Asset Management tools, Datacenter Operations
- Highly motivated individual, with a positive & pro-active attitude to work, and willingness to make changes to improve operational efficiency through innovation, process, and procedure, and adopting and adapting ideas and practices from elsewhere
- Proficient in leading and building cohesive teams and work with global diverse teams in a matrixed managed environment
- Strong oral and written communication skills
- Establishing, developing, and monitoring existing relationships with suppliers, service providers, and third parties to improve services, while driving down cost
- Employee discounts
- Health measures
- Employee mobile possible
- Food supplements
- Occupational pension scheme
- Hybrid work possible
- Travel offers
- Employee events
- Coaching
- Flexible working hours possible
- Company doctor
- Canteen, café
- Barrier-free access
- Good connection
- Parking space
- Childcare
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