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C2B Business Development Specialist

3 weeks ago

Gurgaon, Haryana, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878
Build Relationships and Drive Business Growth

We are seeking a skilled professional to join our team as a C2B Associate.

  • This role involves building and preserving trusting relationships with customers, identifying key staff in client companies to cultivate profitable relationships, resolving customer complaints quickly and effectively, and promoting high-quality sales, supply and customer service processes.

Key Responsibilities:

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships
  • Gain solid knowledge of competitors

Requirements and Skills:

  • Basic knowledge of cars is an added advantage
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • BSc/BA in Business Administration or similar field

About the Role:

This is a challenging yet rewarding opportunity for individuals who thrive in fast-paced environments and are passionate about building strong customer relationships. If you have excellent communication skills, a problem-solving attitude, and a customer-centric approach, we encourage you to apply.