Customer Relationship Builder

4 days ago

Gurgaon, Haryana, India beBeeRelationship Full time

Job Opportunity: Customer Relationship Building Professional

We are seeking a highly skilled and dedicated individual to fill the role of C2B Calling Associate. As a key member of our team, you will be responsible for building and preserving strong relationships with our customers.

Key Responsibilities:
  • Understand customer needs and develop plans to address them effectively.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve customer complaints quickly and efficiently.
  • Forward upselling and cross-selling opportunities to the sales team.
  • Promote high-quality sales, supply, and customer service processes.
  • Aim to preserve customers and renew contracts.
  • Approach potential customers to establish relationships.
  • Gain solid knowledge of competitors.

Requirements and Skills:

  • Bachelor's degree in Business Administration or a related field is preferred.
  • Basic knowledge of cars is an added advantage.
  • Experience in sales or customer service is highly valued.
  • Problem-solving attitude and excellent communication skills are essential.
  • Aptitude for fostering positive relationships and teamwork skills are necessary.
  • Customer-oriented mindset and leadership skills are required.

About Us:

This role offers the opportunity to work in a dynamic environment, build strong relationships with customers, and contribute to the growth of our business. We are looking for a motivated and results-driven individual who can make a real difference in our organization.

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