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Customer Success Professional
2 weeks ago
At Real Time Data Services, we are seeking an experienced Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for developing and maintaining strong relationships with customers, identifying areas for improvement, and providing recommendations to drive business growth.
The ideal candidate will have a proven track record of success in customer-facing roles, excellent communication and problem-solving skills, and the ability to work independently in a fast-paced environment.
- Key Responsibilities:
- Develop and maintain strong relationships with customers to ensure exceptional service and drive business growth.
- Identify areas for improvement and provide recommendations to drive business growth.
- Collaborate with internal teams to develop and implement strategies to improve customer satisfaction and retention.
- Handle and resolve customer issues in a timely and efficient manner, escalating issues as needed to ensure quick resolution.
Real Time Data Services is a leading provider of cloud computing and cloud telephony solutions, empowering businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. With over 10,000 clients across the globe, we consistently guarantee exceptional services.
We are committed to becoming the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.
