Customer Experience Specialist

Customer Experience SpecialistIn this pivotal role, you will be instrumental in delivering top-notch customer experiences that exceed expectations.Key Responsibilities:Provide timely and effective support to customers through phone calls and written communication.Utilize strong problem-solving skills to resolve customer issues and concerns.Requirements:A...

Customer Retention SpecialistWe seek a proactive customer retention professional to manage customer interactions, foster subscription growth, and resolve outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders promptly after the customer reaches out...

Job Title: Customer Engagement SpecialistWe are seeking a highly skilled professional to drive business growth while ensuring exceptional customer experiences.Main Responsibilities:

Role OverviewEcomous is a D2C brands accelerator with exciting offerings across various niches, including haircare, pet, and wellness.Job SummaryThe Customer Experience Representative will ensure a seamless customer journey by handling customer interactions, following up regularly, resolving issues via multiple channels, and collecting feedback to improve...

About Us:We are a direct-to-consumer brand transforming women's wellness in India.Our mission is to develop holistic and personalized solutions for solving real problems that women face.We build a wellness platform with great products, an impactful community and a personalized customer experience.We have a growing community of over 10 lakh women who are...

Job Overview:We are seeking an experienced Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will be the primary point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.You...

Job Title: Technical Support Specialist - Customer OnboardingAbout the Role:We are seeking a highly organized and detail-oriented Technical Support Specialist to manage customer onboarding and offboarding activities within our client environments. The ideal candidate will have a solid understanding of Google Workspace, Slack administration, and Jira...

The Customer Retention and Accounts Specialist role is a proactive position at our organization. It involves managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.Key Responsibilities:Contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.Process orders...

Customer Service Representative Job Overview">We are seeking a Customer Service Representative to provide excellent customer support and ensure customer satisfaction. This is a full-time on-site role responsible for delivering a positive customer experience.">">Key qualifications include:">Excellent communication skills">Able to empathize with customers and...

Job Title: Customer Support Executive Location: Sector 19, Gurgaon Job Type: Full-time Experience: Fresher or 1–2 years in customer service or collections Joining: Immediate joiners preferredJob Description:We are looking for a Customer Support Executive to join our team and help deliver excellent service to our customers. The ideal candidate should be...