Customer Experience Manager

Role OverviewEcomous is a D2C brands accelerator with exciting offerings across various niches, including haircare, pet, and wellness.Job SummaryThe Customer Experience Representative will ensure a seamless customer journey by handling customer interactions, following up regularly, resolving issues via multiple channels, and collecting feedback to improve...

Customer Experience SpecialistIn this pivotal role, you will be instrumental in delivering top-notch customer experiences that exceed expectations.Key Responsibilities:Provide timely and effective support to customers through phone calls and written communication.Utilize strong problem-solving skills to resolve customer issues and concerns.Requirements:A...

About the RoleOur organization seeks a skilled Call Quality Specialist to ensure exceptional customer interactions.Listen to and evaluate recorded sales calls against defined quality benchmarks.Identify strengths and gaps in sales conversations, focusing on customer experience, compliance, and effectiveness.Prepare detailed feedback reports and share...

About Us:We are a direct-to-consumer brand transforming women's wellness in India.Our mission is to develop holistic and personalized solutions for solving real problems that women face.We build a wellness platform with great products, an impactful community and a personalized customer experience.We have a growing community of over 10 lakh women who are...

Job Description:This is a full-time on-site role for a Customer Service Specialist at our organization located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, delivering exceptional customer service, and enhancing customer experience on a daily...

Customer Relationship ProfessionalWe are seeking an experienced and dynamic professional to excel in customer-facing roles. In this position, you will be responsible for building strong relationships with existing customers, understanding their needs, and offering tailored solutions that meet their requirements. Your primary goal will be to ensure...

Job Title: Customer Relationship Manager">Are you a sales professional with excellent communication skills and experience in customer relationship management? We are looking for a seasoned CRM Executive to join our team. The ideal candidate will have a proven track record of building and maintaining strong relationships with existing clients, identifying new...

We are seeking a dynamic and strategic Customer Care Manager to serve as a stakeholder advocate within the organization, ensuring needs and feedback are prioritized in decision-making. This individual will be a critical player in ensuring customer delight and engagement and will enable white glove service across our global delivery model.In this role, you...

Job Title: Customer Experience AssociateWe are seeking a skilled and passionate professional to join our team as a Customer Experience Associate.The primary responsibility of this role will be to provide exceptional customer service to students looking for accommodation near their universities.This includes guiding them through the booking process,...

Key Responsibilities:Design, develop and customize Adobe Experience Manager (AEM) solutions with a focus on Adobe Target integration.The ideal candidate will support the development of components, templates, workflows and asset configurations to deliver personalized, scalable and optimized digital experiences. This includes designing and implementing...