
Job Title: Customer Service Specialist
22 hours ago
Job Overview:
We are seeking an experienced Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.
About the Role:
- You will be the primary point of contact for customers, responding to their inquiries and resolving issues in a timely and professional manner.
- You will work closely with our internal teams to ensure that customer needs are met and exceeded.
- Developing strong relationships with our customers is key to your success in this role.
Key Responsibilities:
- Respond to customer calls, emails, and chats in a timely and professional manner.
- Provide product information, clarify customer orders, and address concerns.
- Work collaboratively with the team to achieve customer satisfaction goals.
Requirements:
- Bachelor's degree or equivalent in any field.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Previous experience in customer service or call center roles.
- Knowledge of basic computer applications and software.
Compensation Package:
The estimated annual salary for this position is between ₹20,000 and ₹30,000, depending on your qualifications and experience.
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