Reservation Coordinator

2 days ago

Cochin, Kerala, India beBeeCustomer Full time ₹ 5,76,000 - ₹ 81,28,400

Job Overview

  • This role is focused on managing and processing client reservations, ensuring seamless experiences for our guests.
  • As a key member of the team, you will be responsible for providing exceptional customer service and support.

Key Responsibilities:

  • Process and manage client reservations in a timely and efficient manner.
  • Communicate effectively with clients regarding their travel needs and preferences.
  • Assist in resolving any issues related to bookings, maintaining high levels of customer satisfaction.
  • Maintain accurate and up-to-date records of all transactions, adhering to industry standards and best practices.

Required Skills and Qualifications:

  • A high school diploma or equivalent is required, with prior experience in customer service or the travel industry preferred but not necessary.
  • Excellent communication and interpersonal skills are essential, with the ability to work effectively with diverse groups of people.
  • Proficiency in using reservation systems and software, with a strong understanding of industry-specific technology.
  • The ability to thrive in a fast-paced environment, managing multiple tasks and priorities with ease.

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