E-Commerce Operations Specialist

1 day ago

Mumbai, Maharashtra, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000
Detail-Driven Operations Leader

We are seeking a seasoned professional to oversee daily operations across various platforms for a fast-growing D2C brand. The ideal candidate will possess strong analytical skills and the ability to drive sales through effective inventory management, product listings, and supply chain coordination.

Key Responsibilities:
  • Optimize product listings on Amazon Seller Central to ensure accurate content and compliance with platform policies.
  • Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
  • Monitor and improve account health metrics, such as Buy Box share, cancellations, late dispatches, and customer feedback.
  • Protect brand presence by handling hijacked listings, unauthorized sellers, and compliance escalations.
  • Set up and maintain SKUs, pricing, and images across platforms.
  • Ensure stock accuracy, fill rates, and low OOS through close coordination with supply chain.
  • Execute promotions, campaigns, and visibility initiatives to drive sales.
  • Track platform analytics, including velocity, campaign ROI, search visibility, and share reports with leadership.
Requirements:
  • 2–4 years of experience in e-commerce operations.
  • Must have worked with D2C brands (not agencies/resellers).
  • Solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.
  • Proficient in Excel/Google Sheets; ability to generate insights from data.
  • Strong communication skills, problem-solving ability, and ownership mindset.
Preferred Skills:
  • Exposure to consumer goods / kitchenware / lifestyle brands.
  • Knowledge of Amazon Advertising or Quick Commerce paid visibility tools.
  • Experience handling 100+ SKUs across multiple channels.

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